Anand Karir, creative director of DDB India, says his company has a monthly event titled ‘Full moon, Full Monty’, where DDB staff can bounce off advertising ideas for any client on top bosses, who will be present.
I read this in economic times and loved the concept.
If you remember the movie, its the desperation that makes them take to dancing. but what a dance!
I think the ability of any company to listen, makes them endearing to the team. When I say company, I mean everyone who matters in the corporate structure - both positional leaders and personal leaders.
As a consultant and trainer, I spend a lot of time advocating active listening skills and training people on those skills, but how to make a collection of senior people listen? talk money. talk power.
yes, that works, but how do we remove the scare, the distractions, the unnecessary 'tell us why we should listen to YOU?'
- make it available.
- make it available regularly.
- make it available regularly without any repercussions.
- make it available regularly without any repercussions, but with rewards for the ones who use it judiciously.
that is what you need, an environ where the team can talk and where people listen.
So, to create your own listening company, unit, hotel, department, team leadership do the following:
Dedicate a day of the month/fortnight to listening.
Make sure your entire senior leadership is present.
Let it be a free-for-all. people can talk in person, or via recorded messages or via anonymous notes read by someone else.
ensure there is a raffle - let people who attend win something - on another note here's another tip 'always, always have something for the audience. you need the cheers!'
make no promises. if the idea was awesome, if the complaint was important and true, if the observation accurate or the forecast ominous, someone from the leadership will remember and do something.
repeat the process.
There.
Want to run one for your company/hotel/department?
call me Prabhjot Bedi
+91 98720 00604
mail@prabhjotbedi.com
Happy Listening!
cheers!
Post a Comment